Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

Enjoy a 10% discount on all our products! Code; Welcome10

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Shipping policy

At Kushtug, we take pride in crafting and delivering premium products and authentic apparel made in India. We aim to provide a smooth and transparent shopping experience for every customer.

1. Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
Once your order is processed and dispatched, you will receive an email/SMS confirmation with your tracking details.

2. Shipping Time & Delivery

We deliver pan India through our trusted courier partners.

Location	Estimated Delivery Time
Metro Cities	3–5 business days
Other Cities & Towns	5–7 business days
Remote Areas	7–10 business days

Please note: Delivery times are estimates and may vary due to weather, courier delays, or unforeseen circumstances.

3. Shipping Charges

Free shipping on all prepaid orders within India.
Cash on Delivery (COD) orders may attract an additional ₹50 COD charge.

4. Order Tracking

Once your order is shipped, you will receive a tracking number via email or WhatsApp.
You can track your shipment directly on the courier partner’s website or through our Order Tracking page on www.kushtug.com.

5. Delayed or Lost Orders

In rare cases of delay or lost parcels:

Please contact us at kushtug1@gmail.com with your order ID.
We’ll investigate with our courier partner and ensure a quick resolution or replacement if applicable.

6. Address Accuracy

Customers are requested to ensure that the shipping address and contact number are accurate.

Kushtug will not be responsible for orders delayed or undelivered due to incorrect details provided at checkout.

7. Packaging

Every Kushtug product is securely packed using eco-friendly as much possible , tamper-proof materials to ensure your item reaches you in perfect condition.

8. Contact Us

For any shipping-related queries, please reach out to us:
📩 Email: kushtug1@gmail.com
🌐 Website: www.kushtug.com
📞 Customer Support Hours: 10 AM – 6 PM (Mon–Sat)

Customer Care & Product Information

At Kushtug, each product is crafted with care, precision, and authenticity. Our leather goods are made from real, high-quality leather, and slight variations are part of what makes every piece truly unique. To maintain full transparency with our customers, please read the following guidelines carefully before making a purchase. Trust building is our motto.

Leather is a natural material, and each hide has its own distinct texture, tone, and grain.
The color of the product may appear slightly different from what you see on your screen due to monitor settings, lighting conditions, or photography angles.
Such variations are natural and not considered defects or reasons for return.

Real leather often carries small marks, wrinkles, or veins — these are characteristics of real leather, not imperfections. In Fact these are the signs of real leather.
Over time, your product may develop a natural patina or soft sheen, enhancing its vintage appeal.
These marks are signs of authenticity and will not be treated as manufacturing defects.

All Kushtug products are handcrafted by skilled artisans.
Due to manual production, slight variations in stitching, embossing, or dimensions may occur.
Such differences do not affect the design, durability, or usability of the product.

The metal hardware (zippers, buckles, buttons, etc.) used in our products may tarnish or lose shine over time.
This can occur due to exposure to weather, moisture, or regular handling.
These changes are natural aging effects and are not covered under manufacturing defects.

To maintain the beauty and longevity of your leather product:

Avoid exposure to direct sunlight, water, and humidity for prolonged periods.
Clean with a dry or slightly damp soft cloth; do not use harsh chemicals or cleaners.
Store in a cool, dry place using the provided dust bag when not in use.
Apply leather conditioner occasionally to preserve the material’s softness.

Products showing signs of natural variation, marks, or minor scratches will not qualify as defective.

Returns or replacements will only be accepted for manufacturing defects (such as broken stitching, damaged hardware on delivery, or incorrect product dispatch).

Please refer to our detailed Return & Exchange Policy for process and eligibility.

Every Kushtug product represents craftsmanship, durability, and authenticity. We celebrate the individuality of leather — embracing its imperfections as part of its beauty. Our goal is to ensure you receive a timeless piece that tells its own story with every use.